The Salesforce Customer Success Platform is the perfect place to connect to your customers in a whole new and easy to use way. It is an integrated ecosystem with future proof CRM applications for sales, service, marketing, and more which don’t require IT experts to set up or manage. Salesforce is cloudbased, real time available, wherever you are, on any device. It holds a wide range of solutions:
# Sales Cloud CRM
Sales Cloud the world’s #1 CRM system for engaging with your customers. Give your sales teams the power to close deals and collaborate like never before. Increase productivity, fill pipeline with solid leads, and score more wins without limits to software, hardware, or speed.
CPQ allows you to automate configure, price, quote and billing processes. Close more deals faster, generate accurate quotes, better contracts, and faster cash.
# Service Cloud
Connect your entire workforce to deliver a wonderful customer experience. Service Cloud is the perfect way to enhance your customer support , from call-center software to self-service portals. Track customer activity across every channel and increase agents' productivity. Service Cloud allows you to get more responsive, intuitive, and flexible service solutions that help you anticipate your customers’ needs.
# Marketing Cloud
Build personalized, 1-to-1 customer journeys with Marketing Cloud, the world’s most powerful digital marketing platform. Deliver personalized customer journeys powered by the intelligent marketing platform for email, mobile, social, digital advertising, and DMP (Data Management Platform).
# Pardot Marketing Automation
Put your leads and clients in the center of your business. Create meaningful connections, generate more leads, be more productive, and empower sales teams to close more deals. Pardot B2B marketing automation helps you to easily accelerate pipeline and drive sales by intelligent nurturing, dynamic content and a real time insight in marketing ROI.
Built on the Salesforce Platform, FinancialForce automatically gives you and your team a complete, customer-centric view of your business. Align your sales, services, and finance teams around one single customer record. FinancialForce leverages the power of the Salesforce Platform. Gain unprecedented visibility into your business across sales, services delivery, and finance. It helps you keeping projects on time, customers happy and reports up to date–all on one integrated platform.
# Community Cloud
Community Cloud helps you to build mobile and branded communities in which customer, partners, vendors and employees connect and collaborate. Give them access to relevant data from any system and stimulate them to share knowledge, help themselves and each other, creating a complete and personalized community experience.
Salesforce Einstein allows you to turn big data into valuable insights formation and take action instantly from any device. Discover the perks of predictive scoring, actionable insights, intelligent automation, and more accurate forecasting.
# App Cloud and IoT Cloud
The Salesforce Platform is an secure, scalable and open ecosystem on which users and developers can co-create and develop apps and make them available for others. You can streamline, automate, and mobilize any business process. Develop apps with click or code, digitize your business processes and integrate or connect with any app available in the Salesforce AppExchange.