IG&H is a leading technology firm specialised in the retail, financial and healthcare sector.
Challenge
Rapid growth, in terms of customer and employees and expansion in (international) offices resulted in lack of insights and fuzzy communication and collaboration. This called for innovative optimization of the core internal processes – from business development to project management and invoicing.
Solution
Digital transformation towards one integral platform in which everything converges. A topnotch environment for international business development and efficient support of staffing, project management, finance and communication.
Talent Peaks guided the digital transformation of IG&H. With implementing Sales Cloud, Professional Services Automation and Financial Force Accounting, they can work future proof, customer centric, and super efficient.
Results
- All activities and data insights converge on one platform
- Strong lead-to-cash & procure-to-pay processes
- Increased project profitability
- Better communication & collaboration
In this interview, Partner Martijn Hogenelst shares his experience with transforming the integral processes of business development and project administration. Even with the challenges of COVID-19, the project was timely and successful. He shares his vision and has some tips for peers. Check the video (in Dutch):