Aethon is a recruitment agency for temporary employment and secondment that connects driven talents and professionals to meaningful work in healthcare, education, childcare, government and housingcorporations. Founded in 2005, the company now has 10 offices, 270 employees, 660 professionals, over 2000 flex workers and 84 mln+ turnover.


The tight labor market and the changed regulations with regards to labor contracts and flexible work, triggered Aethon to reconsider their role as an employer. They’ve set the stage for an integral employee centered approach by creating powerful employee journeys supported by innovative technology. This required a digital and business transformation.

The project

Talent Peaks assisted Aethon in redesigning the employee service approach. By implementing Salesforce Service Cloud and aligning this with powerful integrations, Aethon can now put the employee in the center of all activities. With the digital transformation, it has streamlined the complete process from recruitment to hire, from talent management to the allocation to customers up until the back office.

The results

  • Powerful communication
  • Stronger employee engagement
  • Better collaboration
  • Compliancy & Accuracy

Having Talent Peaks as an implementation partner was a good choice. They are a Salesforce Gold implementation partner with profound expertise and broad experience in the staffing and recruitment industry.

It is refreshing to work with a party who really acts as a partner. Together, we designed powerful employee journeys, practical user stories and translated them into effective configurations. The consultants understand our business, challenge us with the right questions, are creative and come up with suitable solutions. Plus, Talent Peaks helped us extend the value of Service Cloud with different integrations. 

Kaj Voorwinden – Product Owner Aethon

An Employee Centered Service Approach

Aethon Shared their Digitial Transformation Best Practice. Download the complete case plus tips for peers:

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