12 Nov 2016
Einstein the AI Human Resource Manager
By: Stijn Janssen
“Great minds think alike”
“Great minds think alike” that is the quote that has popped up in my mind when I learned that my colleague Christoph van Balen (consultant at Talent Peaks) wrote a blog based on the same idea that I had.“THE TRUE SIGN OF INTELLIGENCE IS NOT KNOWLEDGE BUT IMAGINATION"
“Great minds think alike” that is the quote that has popped up in my mind when I learned that my colleague Christoph van Balen (consultant at Talent Peaks) wrote a blog based on the same idea that I had.
It was the overall theme of Dreamforce 2016 and the key note speech of Marc Benioff: ‘Einstein, AI and the World smartest CRM’. In our daily lives the meaning of ‘Einstein’ has become a synonym of great intelligence. Einstein was a visionary, an innovator, he was able to think differently, out of the box and above all this he was a born teacher.
We learn by sharing knowledge and data so that one can become more intelligent. Over the years, this has not changed but it has evolved into a new level of intelligence that fits the trends and developments of technology, digitalisation, the Internet of Things: Artificial Intelligence.
As Christoph describes in his blog: “Artificial Intelligence has come to Salesforce … and thus also to recruiting?” our expectations need to be realistic. In other words, HR has to manage the human aspects that come with the AI evolution within organisations. The challenge is changing the mindset of people to accept and adapt to this form of technology.
I believe that HR has a big role in enabling people to ‘feed’ the automatisation and digitalisation of processes in daily operations with knowledge.
It is the knowledge, the skills, the education and experience that make intelligence. Thus, imagine that people are teaching machines to work for them such that people will have more time to bring their added value to a new dimension. In short, you get out what you put in, so let’s start with quality or as Einstein used to say:
“Life is like a piano.. what you get out of it depends on how you play it”
So AI can be a big opportunity for HR, not only for finding top talents but in every aspect of the function whether it is corporate or service. We just need to use our minds and think a bit differently to translate our imagination in to practical examples.
If we, as HR, are able to ‘play’ the correct keys and make sure the timing is correct the music will be beautiful. Make it about a cooperation and not a competition between people and machines; it takes two to tango. Deloitte tells us in analytic reports about trends and developments in AI for you to read and reference.
Not only was Einstein a brilliant scientist, in my opinion he also taught us how to deal with knowledge and intelligence of our human capital and human behaviour, that we now use to digitalise and benefit from. I am inspired by seeing the man as a Human Resource Manager.
HOW CAN TALENT PEAKS HELP?
At Talent Peaks we share the idea that knowledge is the basis of intelligence. We advise you to get insight on your organisational, performance, and people’s data, to structure it and learn from it. The best way to do this is by business intelligence and analytics, we can support you in creating these insights and prepare your for the future!